Hotel Partners

For Hotels Considering a Partnership

Thank you for your interest in Ocarry. This page provides an overview of our service, the benefits of joining, and how to get started.

Learn more about partnership

For Our Partner Hotels

Thank you for using Ocarry’s service. For bank account registration, emergency contacts, and other important info, please see the page below.

Go to Partner Hotel Page

Partner with Ocarry

We provide a luggage delivery service for travelers between Tokyo and Kyoto.
All your staff need to do is hand over and receive the luggage — no extra work or complicated operations.

We provide a luggage delivery service for travelers between Tokyo and Kyoto.

All your staff need to do is hand over and receive the luggage — no extra work or complicated operations.

Apply for Partnership Now

BENEFITS

Minimize Staff Workload

Our service is designed to be easy for hotel staff. All they need to do is hand over and receive luggage at check-in and check-out. We handle all pickup and delivery arrangements, so there is no extra burden on your operations.

Improve Guest Satisfaction & Reviews

Luggage delivery over long distances is a high-value service appreciated by both domestic and international travelers. With growing demand from inbound tourism, this can help your hotel leave a lasting impression and encourage repeat bookings.

Completely free +10% Commission on Shipping Fees

There are no initial or operational fees whatsoever. In addition, if your facility ships 10 or more packages per month, 10% of the shipping fees will be returned to the hotel as a reward. There is no cost to start, and it can even become a source of extra revenue.

※ May change or end with prior notice.

Apply for Partnership Now

BENEFITS

Minimize Staff Workload

Improve Guest Satisfaction & Reviews

Completely free +10% Commission on Shipping Fees

There are no initial or operational fees whatsoever. In addition, if your facility ships 10 or more packages per month, 10% of the shipping fees will be returned to the hotel as a reward.There is no cost to start, and it can even become a source of extra revenue.

※ May change or end with prior notice.

Apply for Partnership Now

Getting Started

-FLOW-

＼ STEP 01 ／

Submit the
Application Form

Please review the Terms of Use (Hotel Business Partnership Agreement).

＼ STEP 02 ／

Submit the
Application Form

Apply Now

＼ STEP 03 ／

Start Immediately
After Submission

Once the contract is complete, you can start using the service right away.

Application Form

Operational Flow

At Check-Out (Luggage Drop-Off)

Guests leave their luggage at the front desk and show their luggage number, issued by Ocarry.
Please note the luggage number and keep the luggage in temporary storage.
Our staff will come to pick it up, verifying the number at the time of collection.

At Check-In (Luggage Return)

Our staff will present the guest’s name and relevant information at the front desk.
After verifying the guest’s stay details, please temporarily store the luggage at the front desk.
When the guest checks in, please hand over the luggage after confirming either the luggage number or name.

※ Luggage should be stored for no more than 48 hours. If longer storage is needed, Ocarry will take responsibility (per Article 6 of the agreement).

FAQ

How long does it take to get started?

To get started, simply review the Terms of Service (Accommodation Partner Agreement) and submit the form.
There are no complicated procedures, so you can partner with us smoothly and easily.

When can we start using the service?

You can introduce our service to your guests without any prior procedures or special contracts with us.
We hope that our service will help your guests enjoy a more comfortable and pleasant journey.

By submitting the partnership form above, you can also take advantage of our commission return program and enable smoother delivery arrangements.

Is the service really free?

Yes. There are no setup or operating fees. Ocarry covers all costs related to the service.

Tell me more about the reward system.

If your hotel sends more than 10 items in a month, you will receive 10% of the total shipping fees as a reward. Participation is optional. For details, please see Terms of Service (Accommodation Partner Agreement – Article 8).

Who places the delivery order?

Guests apply for Ocarry delivery themselves, using our website or a QR code. Hotels do not need to handle any booking or coordination. Each guest will receive a unique luggage number after completing their order.

What does the hotel staff need to do?

Only two things:
– Temporarily store luggage at the front desk
– Hand it over to the guest or our staff as needed
👉 See detailed operational flow

CONTACT

If you have any questions or would like to consult with us, please use the contact form below.
Our staff will review your inquiry and get back to you shortly.

If you have any questions or would like to consult with us, please use the contact form below. Our staff will review your inquiry and get back to you shortly.

Contact