Confirmation email usually arrives in 15 minutes. If late, it will arrive by the night before delivery date.

Hotel Partners– For Affiliated Hotels –

Thank you for supporting Ocarry’s luggage delivery service.
This page provides important information for our partner hotels, including forms, contacts, and operational guidance.

Thank you for supporting Ocarry’s luggage delivery service. This page provides important information for our partner hotels, including forms, contacts, and operational guidance.

If you ever experience any issues or have questions, please feel free to contact us anytime.

TOC

Emergency & Operational Contacts

Phone080-6187-1098
Emailinfo@ocarry.co.jp

※For non-urgent matters, please use the contact form below:

Operational Flow for Hotel Staff

Please check the following link for details on the workflow during check-in and check-out.

👉 See Hotel Workflow

Bank Account Registration or Update (for Commission Program)

Our 10% commission program is optional and available for hotels that ship 10+ items per month.
If you wish to join, please register or update your bank account information using the form below.

Our 10% commission program is optional and available for hotels that ship 10+ items per month. If you wish to join, please register or update your bank account information using the form below.

TOC